Terms and Policies

Domain Name Deletion & Auto-Renewal Policy

Auto-Renewal We currently offer an auto-renew feature. You can check whether your domain has auto-renew enabled by logging into your domain management control panel. You must also have a valid credit card stored in your domain management control panel for the auto-renew feature to work. If the auto-renew is not successful then you need to renew your domain name from your domain management control panel to prevent it from being expired. Domain Name Deletion If you DO NOT renew the domain name before the registration expiration date, your domain name will expire. As early as one day after expiration, your domain name will be deactivated and will display a parking page indicating the domain name has expired, and other services you have associated with the domain name may no longer function. As early as 36 days after expiration, your domain name may be purchased by a third party. If a third party purchases the domain name during this time, the domain name will not be available for you to renew. If the domain name has not been renewed by you or purchased by a third party, an expired domain name enters the registry redemption period (as defined by each registry) approximately 40 days following expiration. Certain TLDs enter the registry redemption period sooner than 40 days and those details are available here. We reserve the right to charge you a redemption fee (in additional to the renewal fee) in the event you are able to renew your domain name during this period. The fee charged for redemption varies by TLD and may be found here. If the domain name completes the registry redemption period, the registry may hold the domain name for a period of five days before releasing it again for general registration.
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